Refund policy

Returns & Exchange Policy:

We want you to love what you wear. If you receive a damaged, defective, or incorrect item, you may request a return or exchange within 3 days of delivery. Return Window: Returns/exchanges are accepted only within 3 days from the date of delivery. Requests made after 3 days will not be accepted. Return Charges A mandatory ₹100 return handling fee will be deducted/applicable on all approved returns or exchanges. Eligibility for Returns Items must: Be unused and unwashed Have original tags and packaging intact. Be in original condition.We reserve the right to reject returns that do not meet these conditions. Non-Returnable Items The following items are not eligible for return: Bomber jackets, Limited edition drops. Final sale items, Products damaged due to misuse or improper handling Refund Process: Refunds are processed after the returned item passes quality inspection. Approved refunds will be issued to the original payment method within 5–7 business days. Exchange Policy: Exchanges are subject to product availability. If the requested size/product is unavailable, store credit or a refund may be offered at our discretion. 

Contact For return or shipping-related queries,

contact: support@nationxi.com

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